Privacy Policy.

01Introduction

Complixen ("we", "our", or "us") provides cybersecurity platforms and services for startups and SMBs. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains what information we collect when you visit complixen.com, contact us, or use our services, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

02Information We Collect

Information you provide

When you contact us through our website form, by email, or during a call, we collect the information you choose to share, such as:

• Your name and email address
• Your company name and role
• Details about your infrastructure, security goals, or project scope that you include in your message

Information collected automatically

Like most websites, our hosting infrastructure records standard technical logs when you visit, such as IP address, browser type, pages requested, and timestamps. We use this information for security and to keep the site running reliably.

Preferences stored on your device

We store your display theme preference (light or dark) in your browser's local storage. This never leaves your device and contains no personal information.

03How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Scope engagements and prepare tailored quotations
• Deliver and improve our platforms and services
• Protect the security and integrity of our website and systems
• Comply with legal obligations

We do not sell your personal information, and we do not use it for third party advertising.

04Third Party Services

Our website relies on a small number of service providers that may process limited data on our behalf:

• Tally processes submissions from our contact form
• Our hosting provider serves this website and records standard server logs
• Google Fonts serves the typefaces used on this site

Clients who use our platforms, such as RedSight, are covered by the terms and data handling agreements established for their engagement.

05Data Sharing

We share personal information only in these limited situations:

• With service providers who help us operate, under confidentiality obligations
• When required by law, regulation, or a valid legal process
• To protect the rights, safety, or property of Complixen, our clients, or others

06Data Retention

We keep personal information only as long as needed for the purposes described in this policy. Inquiry details are retained while we work with you and for a reasonable period afterwards, unless you ask us to delete them sooner. Engagement records may be kept longer where required for legal or contractual reasons.

07Security

Security is our business. We apply appropriate technical and organizational measures to protect the information we hold, including encryption in transit, access controls, and the same security practices we recommend to our clients. No method of transmission or storage is completely secure, but we work continuously to protect your information.

08Your Rights

Depending on where you live, including under the GDPR and UK GDPR, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Receive a copy of your information in a portable format

To exercise any of these rights, email us at info@complixen.com. We respond to verified requests within the timeframes required by applicable law.

09Children's Privacy

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the date at the top. Material changes will be highlighted on this page. Your continued use of our website or services after an update means you accept the revised policy.

11Contact Us

If you have questions about this policy or how we handle your information, reach us at:

Complixen
Email: info@complixen.com

We respond within two business hours during the working week.